Our testimonials

Read some of our customers feedback​

Must do experience in Ocho Rios!!

Rated 5 out of 5
March 27, 2023

We booked this excursion on a cruise stop through TripAdvisor. Kool Jamaican Tours emailed me night before giving details about driver name, van number and driver phone number. Coming off the ship, we walked off the dock and was greeted with a nice lady that knew we were looking for them. She showed us our driver Godfrey and he took us to the Blue Hole first. We were with two guides that gave us life vests and water shoes if needed but we already had them. They also sold us a waterproof phone case for $15. The guides were so patient and amazing with my 9 yr old that was scared to jump. By the end, my son gained courage and finally did the last swing. The guide quickly jumped in after him just to be there when my son came up from underwater. Godfrey then drove us to Dunn River Falls where Maurice guided us up the waterfalls. It was kind of scary but he helped me and everyone up when I’d get stuck. It was beautiful and an amazing experience!!


Amazingly awesome

Rated 5 out of 5
March 27, 2023

A great family outing. Blue Hole is just magnificent – off the beaten track. We loved it. Been to Dunn’s River before. Always a wonderful experience. Climbing the falls is a great experience.

Ingrid H

Can’t fault anything!

Rated 5 out of 5
March 27, 2023

The trip was great from start to finish. Firstly the communication after booking was fantastic. Our driver Godfrey was great, he provided information and soft drinks. At Dunns river we were with a guide called Phil and videographer O’Neill and at the Blue hole we were with Ryan (also another man who’s name I can’t remember sorry) and they were all brilliant and made the day, we always felt safe doing the activities and most of all it was fun. Make sure you take cash for tips as they definitely deserve it!!

I would recommend booking and would definitely book through this tour company again.


Great experience! The Blue Hole was our favorite. Dunn’s river falls was nice but if we had to choose 1, Blue Hole wins!

Rated 5 out of 5
March 27, 2023

Blue Hole was amazing and our favorite stop, a unique and more personal experience.

Wear water shoes, snuggly fitting shorts and tops as jumping into the rushing water of the first large waterfall has quite a current.

Our guide took pictures and videos of us and showed us around the stunning, natural, and jungle like setting. A couple of locals were selling refreshments and souvenirs; they were not pushy and very laid back folks.

Jumping into the rushing waterfall was a first for me and my 21 year old. We had a blast! Then we used a rope swing to jump over a smaller waterfall into the striking blue waters of blue hole.

The service was excellent and I can’t say enough good things about the young men guiding us.

Dunn’s river falls was more crowded and commercial in comparison. The tour begins at a beautiful beach with gorgeous colored water, but there was no time given to stay a little and explore. We were immediately rushed to start the hike up the falls while the photographer kept on snapping pictures of every member of the group. I wish we could have explored the beach and gone up the falls with fewer people and no photographer. After a while we declined the constant picture taking and spent those moments alone on the sides taking our own pictures. Our guide, Grant, was very friendly and took care of everyone by helping us over some treacherous rocks. Wearing water shoes is a must and expect to get wet, at least waist high, if you choose more. A waterproof phone case was a great way to take memories and bring a tip for our guide. The water was clear and refreshing. There were bridges, walkways, and zip lines above us. The tour ends on top of the falls where you can linger and rest. People should be semi fit for the hike, I wouldn’t try this with small children or an elderly person, unless they’re super active. At this point the guide will begin his next tour and the group separates. Walking back to the parking lot was interesting, but we were warned by our kind driver to not speak to pushy sellers if we didn’t want to buy anything. Unfortunately there was no way to get around all the shops and you’re forced to walk through a large shopping zone. We kept our heads down and walked quickly back to the van.

We would most definitely go back to blue hole, Dunn’s river falls seemed like a nice one time experience.

Overall we’re happy to have chosen this experience and recommend it to anyone exploring this area of Jamaica.

Katharina B


Rated 5 out of 5
March 27, 2023

Returned to Dunns River 28 years after my first visit. My 6 year old and 15 year old loved this entire trip The blue hole jump into the rapids was too high and scary for my youngest but he loved the rope swing so keep that in mind as far as age appropriate activities. Our guide helped carry him up and across the rocks so he could swing many times. He had no concerns navigating Dunns. There are life vests at both locations. All guides at each location were incredible, really helpful, keeping everyone safe, having fun and took photos and videos.. Our drivers Godfrey and Wayne were friendly and knowledgeable. Wayne kindly stopped on the way home at a street vendor so my kids could try chilled fresh coconut water! Truly an amazing excursion and we booked independent of our resort to be in a smaller group. Best tip is to go on a day when no cruise ships are in town and I would recommend using this company! And make sure you bring cash to tip everyone. They work really hard to make sure you have the best time.


Great activities, but more of a taxi driver than a tour guide

Rated 5 out of 5
March 27, 2023

Blue Hole was amazing and we also enjoyed Dunn River, but I would not recommend using this tour group for transportation. We were picked up by Dwight with Juta Tours and he was more like a taxi driver than a tour guide. There was little to no communication. He dropped us off at Dunn River first, and told us we had to leave everything in the van, including our money. We weren’t even sure where we were at that time and were rushed out of the van. He handed us our entry bracelets and left. We had no idea what to do and had to figure it out on our own. We also didn’t have any sunscreen or money. There were food and beverage items for sale and we really should have tipped our guide, but we had no cash to do so.

He drove us to blue hole next, and again we were rushed out of the van without explanation. He also picked up another group of passengers at blue hole, and left with them and all of our stuff in the van. This made me very concerned because we had valuable items and understood they would be locked in the van while we were at blue hole – not that other people would be transported along with our personal items.

He’s only saving grace was that we had terrible traffic coming back to the resort, and he drove expertly Ana’s knew local shortcuts that got us there instead of sitting in traffic.

I would definitely recommend blue hole and Dunn river experiences, but would skip booking through this service.


Glad I Did It!

Rated 5 out of 5
March 27, 2023

Climbing the falls was great fun and easier than I had anticipated. Our guide, Oliver, made sure we stepped in the right places and encouraged us to do some fun slides and back flops in the pools along the way. This was one stop where we actually bought the picture package as we enjoyed it so much.

The Blue Hole was a bit more of a challenge traversing the paths. There was a lot of weed being smoked or sold along the way – heads up for parents. There was an incredible zipline and a couple of jumps. The last jump is not for the faint of heart but I’m glad that I did it.

Things were very unorganized getting on the bus at the port. We really weren’t sure which one to get on. That’s the only reason I rated this as Very Good instead of Excellent.

El G

Really enjoyed it

Rated 5 out of 5
March 27, 2023

We went as a family and really enjoyed it. The driver was friendly, gave us lots of history and highlights during the drive and made sure we knew what to expect at each stop. The attractions themselves had local guides that would show us around once we were inside. At both places these guides were great but the group size for Dunn River Falls became a bit big. This was arranged by the site though and not our tour company. Water shoes and waterproof phone cases are a must for both. I loved the beauty of the Dunn River Falls but my 12 and 14 year preferred the excitement at the Blue Hole. I would definitely recommend this tour and the company to others. We had a memorable morning.


Fabulous Trip

Rated 5 out of 5
March 25, 2023

It was awesome ! It’s worth it ! Our driver was fabulous! We really enjoyed every moment and very accommodating 😊. Highly recommended!

Gemma B

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